Housekeeping dept button is on your room phone. The Rooms: I have never gotten an uncomfortable or dirty room! If you have pertinent issue with your room, please call the proper dept. They will help you but please do not disrespect them just because you lost at the Casino or maybe do not understand the machines. They are professional and you need to tell them what you are trying to obtain. read the instructions, put at least a dollar in the machine and pick the right option!
Not being able to get promised promo dollars on slots.
The new owners are performing and delivering quality services in an excellent manner! I read the reviews on this site and am convinced that those negative reviews are mainly unfounded! I have been a satisfied customer at Goldstrike for several years before and after it changed Administrative hands.